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By phone: 703.865.7261.

By email: Registration form to training@nvms.us.

By fax: Registration form to 703.246.8992.

By mail: Registration form to 4041 University Drive, Suite 101, Fairfax, VA 22030.

Note: Government purchase orders are charged full tuition rate (are not eligible for early registration discount.)

Register Here

Online: Click here.

By phone: 703.865.7261.

By email: Registration form to training@nvms.us.

By fax: Registration form to 703.246.8992.

By mail: Registration form to 4041 University Drive, Suite 101, Fairfax, VA 22030.

Note: Government purchases are charged full tuition rate (are not eligible for early registration discount.)

Training Programs
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4041 University Drive

Suite 101

Fairfax, VA 22030

 

« Checklist for Understanding and Resolving Conflict in the Workplace | Main | Cultural Issues in Mediation »
Tuesday
Sep272011

Cognitive Barriers to Conflict Resolution

with Jeannette Twomey, JD

This workshop examines some of the classic perceptual distortions and cognitive errors that cause negotiators to make irrational choices. These are common obstacles to successful resolution of conflict and are readily apparent in mediation cases. The behavior based on these errors and distortions is automatic and seldom identified or questioned. Objectives of the workshop are to raise awareness of what is happening “inside the parties’ heads” and to explore strategies for neutralizing the effect of the powerful psychological forces behind their actions. Exercises, demonstrations, and role plays will include such topics as Selective Perception and the Ladder of Inference, Anchoring, Framing, Reactive Devaluation, and Lateral Thinking.

Prerequisite: Mediation Skills and Process 

Cost: Earlybird $215 / $265 less than 10 days before event

Date & Time: April 6, July 16 & November 5,  8:30am-12:45pm 

CME: 4 hrs. General or Family