Online Dispute Resolution (ODR) Skills & Resources
with Dan Rainey
No prior expertise in the use of computer technology is needed! A wide range of easy to use and affordable technology is now available to dispute resolution professionals that can add value for parties. Participants will learn about and use a variety of the latest online and offline information technology, examine the elements that distinguish dispute resolution involving technology from the traditional face-to-face environment, and use case studies and role plays to illustrate technology-assisted mediator behaviors and requirements. The instructor is one of the founders, leading proponents, and users of online dispute resolution technology.
Note: Participants are required to bring a laptop computer to the session.
Prerequisite: Mediation Skills and Process
Cost: Earlybird $295 / $345 less than 10 days before event
Date & Time: March 22 & September 17, 8:30am-5pm
CME: pending

