Business Conflict Management Certificate

Core Requirements  Mediation Skills & Process Cognitive Barriers to Conflict Resolution Cultural Issues in Mediation Leadership Communication Skills: Managing People and Situations Negotiation Skills Mediating Complex & Multi-party Civil Cases Facilitation & Consensus Building Strength Deployment Inventory for Mediators Alternative Dispute Resolution: Beyond Mediation

Electives (32hr.) Mediating EEO & Workplace Disputes Organizational Problem-Solving: A Solution-Focused Approach Mediating Disability Disputes Preparing Memoranda & Agreements Developing Reflective Practice Advanced Mediation Skills Online Dispute Resolution Skills & Resources Intuitive Reasoning: A Whole Brain Approach to Problem-Solving Performing Under Pressure: Becoming the Calm in the Midst of the Storm

Family Mediation Certificate

Core Requirements  Mediation Skills & Process Cognitive Barriers to Conflict Resolution Cultural Issues in Mediation Family Mediation Skills Family Mediation Role-play Resolving Economic Issues in Divorce Mediating Child Support Issues Mediating Intact Family Disputes Domestic Violence Assessment Preparing Memoranda and Agreements

Electives (32hr.) Elder Mediation Skills in Today's World Advanced Elder Mediation: Intensive Skills Practice Developing Reflective Practice Advanced Mediation Skills Strength Deployment Inventory for Mediators Using Meditation to Enhance Your Mediation Skills Online Dispute Resolution Skills & Resources Intuitive Reasoning: A Whole-Brain Approach to Problem-Solving Performing Under Pressure: Becoming the Calm in the Midst of the Storm