Designing Conflict Management Systems

with Tracey Pilkerton Cairnie, MS, ACC

Organizations are looking for ways to introduce conflict management systems to raise employee productivity and enhance organizational performance. This workshop approaches conflict management as a system, and uses case studies to examine the issues of contracting, organizational assessment, resistance, constraints, and ethical issues.

Cost: Earlybird $295 / $345 less then 10 days before event

Date & Time:March 21 & October 3,  8:30am-5pm 

CME: 8 hrs. General

Facilitation and Group Consensus Building

with Susan Shearouse, MS

In this core facilitation skills workshop, participants master the techniques and skills necessary to professionally structure, facilitate and build consensus within meetings, conferences and multiparty decision-making groups. Effective group collaboration is a key 21st-century skill set. Learn and practice these skills from a well-known and highly effective instructor!

Cost: Earlybird $545 / $595 less then 10 days before event

Date & Time:March 13-14 & July 26-27,  8:30am-5pm 

CME: 8 hrs. General Pre-approved for HRCI/SHRM: 13 hrs. General

Leadership Communication Skills: Managing People and Situations

with Tracey Pilkerton Cairnie, MS, ACC

Language is the most powerful tool leaders have in their possession for managing, influencing, and moving people into action. Great leaders know how to carefully frame their words in order to influence perceptions, manage meaning, rally support (both internally and externally), and spur people into action. This one day program will help you recognize effective and ineffective communication patterns and improve your skills in framing and selecting language to better manage people and situations. You will learn five simple yet powerful speech acts that will help you minimize resistance, confusion, and conflict within your workplace. You will also learn to communicate clearly visions and priorities and gain support you need to achieve your goals.

Cost: Earlybird $295 / $345 less than 10 days before event

Date & Time:April 12 & November 6,  8:30am-5pm 

CME: pending