Training Policies

Early Registration

All workshops benefit from an “early-discount rate”. The early registration discount of $50 is applicable when NVMS receives your payment information and registration at least 10 days before class. Government Purchase Orders that require NVMS to invoice the agency are not eligible for the early discount rate.

Payment Policies

NVMS accepts payment in the following forms:

• Cash
• Check
  • All checks must be made out to “NVMS”.
  • Checks will be deposited on receipt, unless otherwise arranged.
• Credit card
  • Visa, MasterCard or American Express
  • Credit card charges will be processed the Friday after the training concludes.
• Purchase order
  • Government employees may register with a purchase order.
  • A copy of the signed purchase order needs to be attached to the registration form or sent by email at training@nvms.us or fax to 703.246.8992.
  • Purchase orders are billed full tuition rate (no early registration discount).

Registration for an entire certificate program is available; however payment will be processed on a class by class basis.

Payment for Institutes is expected, in full, upon registration. Exceptions may be made on a case by case scenario (please contact the office at 703-865-7261).

Re-scheduling

You may re-schedule your registration no less than 10 days in advance without penalty. If you re-schedule less than 10 days in advance, a $25 administrative fee will apply.

Cancellation

• By NVMS
  • NVMS may cancel classes for insufficient registration or inclement weather and will issue you a full refund if payment has been made.
  • If NVMS must cancel classes due to insufficient restritation, participants will be informed as soon as posible of the cancellation.

• By Participant
  • To cancel your registration without penalty, you must notify NVMS (703-864-7261 or training@nvms.us) no later than 10 days before the workshop is due to take place.
  • If you cancel your registration less than 10 days prior to the training, a cancellation fee which will amount to 25% of the regular tuition price will apply:  
    
    • 2 hour training = $35
    • ½ day training = $50
    • 1 day training = $75
    • 1 ½ day training = $110
    • 2 day training = $135
    • 2 ½ day training = $160
    • 3 day training = $185
    • Exceptions:
      • The Exchange: Managing Conflict in the Workplace - $200 non-refundable cancellation fee.

• Registrants who fail to cancel or attend a workshop (“No-Shows”) will be charged the full amount of the workshop.

Refund Policy

NVMS will refund the payment for a cancelled training or cancelled registration within 7-10 business days from the date the cancelation was made. At request, NVMS will instead issue a credit that the participant can use towards future NVMS training. Any outstanding credit not used within 6 months will be refunded.

Student Rates

Student discounts are available with proof of full time enrollment in a college or university.

Location

Most of our classes will be held at our Fairfax Training Center at 4041 University Drive, Suite 101, Fairfax, Virginia. You will be notified if classes are to be held at alternate locations.

Class Attendance

Prompt arrival and participation throughout the full workshop is expected and supports the quality of the workshops. Please note that late arrival and/or early departure from any workshop may impact issuance of a certificate of completion and require a make-up of the workshop at a later date if possible.

Class Size & Breaks

We limit class size to support class interaction, maximize skill development, and provide all participants an opportunity to get the most value from the training. Typical class sizes are 10 to 18 participants. Most of our training courses are interactive and requires your concentration and energy. We support this level of participation with light snacks, hot and cold beverages, spring water, and periodic breaks. All full-day courses include a one hour lunch break.

Request Additional Training Forms

Please contact the training program manager at 703. 865.726,1 if you misplaced a Certificate of Completion. NVMS is happy to re-issue the missing form for a fee of $10/document.