For over 25 years, more than 10,000 individuals have relied on our specialized training to enhance their capacity to manage conflict, their leadership skills and to advance their careers. Our certificate programs are recognized nation-wide and internationally by government agencies, non-profit organizations and corporations.
Our training is designed with the adult learner in mind – combining theory, observation, experiential exercises and practice opportunities for meaningful and enduring learning. Our instructors have relevant professional training and advanced degrees in law, conflict resolution, counseling, education, and other fields.
Federal Workplace Mediation
Purpose: To prepare participants to address workplace conflict between co-workers, managers/employees, EEO complaints, etc.
Competencies: conflict management, continual learning, creative thinking, customer service, decision-making, decision support, employee relations, negotiation, interpersonal skills, listening, leadership, oral communication, problem solving, resilience.
Audience: federal employees, managers, HR specialists, EEO specialists, contractors looking to mediate within government agencies
Organizational Development and Conflict Resolution
Purpose: To prepare participants to work within organizations as a conflict resolution practitioner
Competencies: client engagement/ change management, conflict management, continual learning, creative thinking, customer service, decision-making, decision support, developing others, employee relations, flexibility, negotiation, interpersonal skills, leadership, listening, oral communication, problem solving, resilience, stakeholder management.
Audience: individuals who wish to become conflict resolution practitioners and assist organizations in managing change, understanding and addressing missing needs, resolving conflict, increasing efficiency and performance.
Check mark = Required
Star = Electives (choose at least 4)
Red cross = Not applicable to track
|FEDERAL WORKPLACE||ORGANIZATIONAL DEVELOPMENT||DATES||COST|
|Mediation Skills and Process|| 2017: Nov. 1-3 (Wait list available.)
2018: Feb. 27-Mar.2; Apr.10-14; Jul. 9-12; Sept. 11-14; Nov. 13-16
| 2017: $745 before Oct. 1; $795 afterwards;
2018: $895 early registration; $945 late
|ADR: Beyond Mediation||2018: Jun. 29||2018: $265 early registration; $315 late|
|Civility in the Workplace||2018: Apr. 25, Sept. 18||2018: $345 early registration; $395 late|
|Considering Cultural Issues in Mediation||2018: Mar. 20, Sept. 17||2018: $345 early registration; $395 late|
|Dealing with High Emotion Conflicts||2018: TBA||2018: $265 early registration; $315 late|
|Facilitation and Group Consensus Building|| 2017: Oct. 25-26;
2018: Apr. 18-19
| 2017: $545 before Sept. 25; $595 afterwards;
2018: $595 early registration; $645 late
|How We Think: Hidden Barriers to Conflict Resolution||2018: Mar. 22; Aug. 23||2018: $265 early registration; $315 late|
|Intuitive Reasoning: A Whole Brain Approach to Problem-Solving||2018: TBA||2018: $345 early registration; $395 late|
|Mediating Complex and Multi-Party Civil Cases||2018: Oct. 11||2018: $345 early registration; $395 late|
|Mediating EEO and Workplace Disputes||2018: May 9; Sept. 19||2018: $345 early registration; $395 late|
|Mediation Practicum: Federal and Commercial Role-Play||2018: Apr. 23-24; Sept. 24-25||2018: $595 early registration; $645 late|
|Negotiation Skills||2018: Apr. 6; Sept. 7||2018: $345 early registration; $395 late|
|Powerful Coaching||2018: TBA||2018: $265 early registration; $315 late|
|Preparing Memoranda and Agreements||2018: Jun. 22||2018: $265 early registration; $315 late|
|SDI For ADR Practitioners||2018: May 10||2018: $430 early registration; $480 late|
|Solution-Focused Problem Solving||2018: Sept. 28||2018: $345 early registration; $395 late|
Calculated at early registration rate
| 2017: $3,920-$4,680
| 2017: $3,840-$4,385
For additional information…
Contact us – (703) 865-7261 or firstname.lastname@example.org