Individual Courses

Individual Courses Main Page
Mediator Certification Training
Advanced Mediation and Recertification Training

Conflict Resolution Skills

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Managing Difficult Conversations

Trainers: Nathalie Thompson and Izabela Solosi
CME: pending

Gain the confidence to recognize, plan, and manage difficult conversations through hands-on practice experience.

Building Civility

Trainer: Nathalie Thompson
CME: 4

Learn to develop a culture of shared trust and respect by understanding why civility is important; identifying why a behavior may be perceived as civil or uncivil, and creating strategies, policies, and procedures to prevent and remedy uncivil behavior.

Culture and Conflict: Managing Diversity and Inclusion

Trainers: Alma Abdul-Hadi Jadallah and/or Julia Morelli
CME: 7.5

Developing your awareness of cultural factors is a prerequisite to avoiding unintentional bias. This workshop includes exercises, theory, and practical strategies.

Conflict Resolution Fundamentals

Trainers: Daniel Rainey and Izabela Solosi
CME: pending

Increase your professional confidence by developing fundamental conflict resolution skills including how to analyze conflict situations (context, actors, information, dynamics) and communicating effectively.

Coming Soon

Managing Emotions in Conflict

Trainer: Stephen Kotev
CME: pending

Learn to recognize and disrupt your Fight-or-Flight response with simple and effective techniques focused on breath, posture, and vision.

Negotiation Skills

Trainer: John Settle
CME: 8

Learn to take an “interest-based” approach to negotiation, including the skills and techniques necessary to practice the art and science of persuasion and negotiation.

TBA

Solution Focused Problem Solving

Trainer: Tracey Cairnie
CME: 8

Designed for individuals who engage in the diagnosis, management, and resolution of complex organizational problems to learn how to assess organizational conflict and tools to facilitate change.

Individual Courses Main Page
Mediator Certification Training
Advanced Mediation and Recertification Training