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Fundamental Conflict Resolution Skills

Workshops support participants in building a strong grounding into conflict resolution principles and skills. They benefit individuals interested in using these skills to build stronger relationships and to prevent conflict in the workplace, community, and personal lives.

Workshops are listed by date, in the order they are offered. Click on the desired date to register.

Facilitation and Group Consensus Building

Trainer: Tracey Cairnie
CME: 8

Master the techniques and skills necessary to professionally structure, facilitate and build consensus within meetings, conferences, and multiparty decision-making groups.

April 21-22, 2020Online

Nonviolent Communication

Trainer: Natalie Thompson
CME: 8

Be introduced to non-violent communication, a process which can guide you to reframe how you express yourself, how you hear others, and how you can resolve conflicts using a four-step model.

April 27, 2020Online

Managing Difficult Conversations

Trainers: Natalie Thompson and Izabela Solosi
CME: pending

Gain the confidence to recognize, plan, and manage difficult conversations through hands-on practice experience.

Building Trust and Overcoming Distrust

Trainer: John Settle
CME: 8

Explore the nature of trust and its critical role in personal and organizational dynamics. Develop practical ways to build and/or rebuild trust when it is broken.

Managing Emotions in Conflict

Trainer: Stephen Kotev
CME: pending

Learn to recognize and disrupt your Fight-or-Flight response with simple and effective techniques focused on breath, posture, and vision.

Introduction: Facilitating a Circle Process

Trainer: Nathalie Thompson
CME:
pending

Participants will engage in experiential opportunities to plan and model a circle process. 

June 16, 2020

Building Civility

Trainer: Natalie Thompson
CME: 4

Learn to develop a culture of shared trust and respect by understanding why civility is important; identifying why a behavior may be perceived as civil or uncivil, and creating strategies, policies, and procedures to prevent and remedy uncivil behavior.

Culture and Conflict: Managing Diversity and Inclusion

Trainers: Alma Abdul-Hadi Jadallah and/or Julia Morelli
CME: 7.5; CLE: 5

Developing your awareness of cultural factors is a prerequisite to avoiding unintentional bias. This workshop includes exercises, theory, and practical strategies.

Negotiation Skills

Trainer: John Settle
CME: 8

Learn to take an “interest-based” approach to negotiation, including the skills and techniques necessary to practice the art and science of persuasion and negotiation.

Conflict Resolution Fundamentals

Trainers: Ariel Gordon, Daniel Rainey, and Izabela Solosi
CME: pending

Increase your professional confidence by developing fundamental conflict resolution skills including how to analyze conflict situations (context, actors, information, dynamics) and communicating effectively.

Solution Focused Problem Solving

Trainer: Tracey Cairnie
CME: 8

Designed for individuals who engage in the diagnosis, management, and resolution of complex organizational problems to learn how to assess organizational conflict and tools to facilitate change.

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