Mediation in the Workplace

Office trouble is often fueled by poor communication, interpersonal issues and lack of teamwork. Through mediation, we can help you resolve disputes, improve collaboration among staff, and build a more productive and harmonious work environment.

Mediation is an inexpensive process that allows you and your organization to move forward without wasting your resources. It presents participants with opportunities to repair and strengthen relationships, rebuild trust and develop skills that will help them prevent and manage conflict in the future.

Issues we commonly address in Workplace Mediation include:

  • Supervisor/employee conflicts
  • Employee/employee conflicts
  • Complex and multi-party disputes
  • EEO cases (informal and formal)
  • Dysfunctional team dynamics

How It Works

Step 1. Intake Brief individual phone interviews are conducted to determine the parties’ issues, appropriateness for mediation, and availability. This information will be used to assign the most qualified mediator to your case and provide background information before the first session.

Step 2. Scheduling Once the intake is completed with both parties, a certified mediator will be assigned to your case. All scheduling will be done through email. Once a mediation session is scheduled, both parties will receive an email confirmation.

Step 3. Mediation Session During the first session each party will have the opportunity to discuss their issues and point of view without interruption. The mediator will help the parties identify all of the issues that need to be discussed and brainstorm possible solutions. Mediators will keep the sessions structured, allowing parties to participate in good faith and focus on reaching mutually agreeable outcomes.

Step 4. Outcomes
If the parties reach an agreement, the mediator will draft a provisional agreement, which parties may wish to have reviewed by legal counsel before signing.

We recommend that sessions be scheduled in two or four hour time blocks. Follow-up sessions can be scheduled if necessary.

Get started today:  

Please contact us at (703) 865-7272 or

Questions? Please contact us using the form below and one of our Program Managers will be in touch with you soon.